Jabra BIZ 2300 USB UC Corded Headset
The Jabra BIZ 2300 USB has been designed specifically for the needs of contact centres that use softphones. It has HD quality sound, is durable, comfortable enough to be worn all day and has some great features to keep your staff happy.
If you have some heavy breathers, this headset is perfect for you! The air shock microphone removes that breathing sound that is so off-putting. As you'd expect, the microphone is noise cancelling to eliminate background noise and wideband to give a natural sounding voice. To protect your staff, all Jabra headsets have PeakStop™ protection to immediately reduce any loud noises to a safe level.
The microphone boom arm is 'unbreakable' and spins 360 degrees. The arm is flexible for perfect mic positioning and the headband is adjustable for comfort. The soft foam ear cushions are sized large.
One of the weak spots in any headset is the cable. However Jabra have made the 2300 series with a Kevlar re-inforced cord, so presumably it's also bullet-proof. Please don't test that!
Jabra BIZ 2300 USB UC Duo Corded Headset
The Jabra BIZ 2300 USB has been designed specifically for the needs of contact centres that use softphones. It has HD quality sound, is durable, comfortable enough to be worn all day and has some great features to keep your staff happy.
If you have some heavy breathers, this headset is perfect for you! The air shock microphone removes that breathing sound that is so off-putting. As you'd expect, the microphone is noise cancelling to eliminate background noise and wideband to give a natural sounding voice. To protect your staff, all Jabra headsets have PeakStop™ protection to immediately reduce any loud noises to a safe level.
The microphone boom arm is 'unbreakable' and spins 360 degrees. The arm is flexible for perfect mic positioning and the headband is adjustable for comfort. The soft foam ear cushions are sized large.
One of the weak spots in any headset is the cable. However Jabra have made the 2300 series with a Kevlar re-inforced cord, so presumably it's also bullet-proof. Please don't test that!
Plantronics Blackwire C5210
All-day comfort and universal connectivity
When you need to wear a headset all day, the Blackwire 5210 Series has you covered in the utmost of comfort. Ergonomically designed, it’s comfortable enough to wear all day, on your longest calls. To make it easier for you to work anywhere in the office, it also gives you the freedom to plug into the compatible device of your choice: All models are available with 3.5 mm connectivity and you can choose USB or USB-C.
Outstanding audio quality for better productivity
Today’s workplace can be noisy and filled with distractions. With the Blackwire 5210 Series, you’ll be able to hear and be heard more clearly, enjoy conversation privacy and be more productive. That’s because soft, conforming ear cushions provide passive noise canceling, while a precisely tuned microphone masks nearby conversations
A headset that works the way you do
Adjust the headset to fit the way you work. Dedicated, customizable mute settings allow you to take calls confidently, ensuring you’re always heard. Set the language for voice alerts, and you’re in even greater control of your conversation.
Plantronics/Poly Savi 7210
The Savi 7200 Office series replaces the highly regarded CS500 series. The 7210 variant is the mono (one eared) headband style, designed to work with desk phone ONLY. The 7200s use DECT wireless technology to connect to its base unit (not Bluetooth) for the best possible sound quality and range. It comes with the cable to connect to 99% of phones.
Plantronics/Poly Savi 8220 UC
Designed for use with computer only, the Poly Savi 8220-M UC is a duo (2 earcups) DECT wireless headset which comes with a charge stand and a standard USB dongle to establish a cable free connection. The earcups have ACTIVE Noise Cancelling. It's great for use with softphones, for webinars and online meetings as well as dictation and listening to audio files.
This is NOT a Bluetooth headset. It uses DECT 6.0 which gives you the best sound quality and range. You cannot connect this model to a mobile and it must always be used in conjunction with the USB dongle.
This variant is not 'optimised' or 'certified' for use with Skype for Business or MS Teams (though it will work with both). Look for the -M version of this headset if you plan to use with those applications.
Plantronics/Poly Savi 8240
The new Plantronics Savi 8240 Office is their newest all-in-one headset that works with your office phone, your computer and your mobile phone too. It will replace the W740 model and has many of the same features (it looks almost identical)
The 8200 series are designed to work with desk phone, computer and mobile phone and it's simple to switch between devices. Do note however that the 'mobile phone' aspect is only in the office as the Bluetooth connection is from the base unit of the headset to your mobile. This means you'll just leave your mobile on the desk so it remains paired to the base.
As with all wireless headsets you will need an accessory to answer calls from the desk phone when out of reach. We know, it seems crazy that even such a sophisticated headset as this can't perform this apparently simple task but there are so many different phones all with different requirements that this functionality just can't be built into the headset. We call it a RAD (remote answering device). It could be a standard handset lifter or a special 'electronic hook switch' (EHS) cable that runs from the base unit to the telephone - it all depends on which make and model phone you have. If your phone has a USB headset port you may not need this but at time of writing, those phones are as rare as hens' teeth and you could have a different ANC headset for that anyway. NB if you already have a Plantronics headset and you are just replacing it, you may not know you have an 'EHS' have a look at the set up. If you have a Poly/Plantronics lifter and your phone is not changing, this headset will work with it.
Poly Plantronics Blackwire C5220
The Blackwire C5220 headset fits your busy workday. Easy to use, its USB and 3.5mm connectivity lets you work on a variety of devices. And it’s comfortable enough to wear all day, with high quality audio for VoIP softphone calls or listening to music. When colleagues are around, the headset masks out nearby talking for greater focus. When you’re on a call, Dynamic Mute Alert senses and alerts you when you try to talk when muted. You can also customize voice alerts to your language of preference. Combine that with Plantronics Manager Pro subscription-based software-as-a-service that is sold separately and you’ll have support that offers greater IT insights, helps you troubleshoot and allows you to simplify headset adoption.
Poly/Plantronics Savi W7220
The Savi 7200 Office series replaces the highly regarded CS500 series. The 7220 variant is the duo (two-eared) headband style, designed to work with desk phone ONLY. The 7200s use DECT wireless technology to connect to its base unit (not Bluetooth) for the best possible sound quality and range. It comes with the cable to connect to 99% of phones.
Sennheiser CC 515
Sennheiser CC515 IP Over the Head Monaural Wideband Headset
The Sennheiser CC 515 IP is an extremely robust monaural headset with extra large ear cap for enhanced fit and comfort. Ready to maximise work performance. This wideband headset delivers a more nuanced soundscape where voice transmission is perceived as warmer and more natural. Use CC 515 IP for VoIP communication via softphones on PCs / MacBooks and IP desk phones.Features:
- Extra comfort: A generously padded headband and extra large ear cap distribute pressure evenly for longer-lasting comfort
- HD voice clarity: The CC 515 IP wideband headset delivers natural high-definition sound for superior voice clarity, accented speaker recognition, and reduced echo
- Precision positioning: 300° adjustable microphone boom for personalised microphone placement, with Teflon®** washer for optimal stability and durability
- Optimum clarity: An ultra noise-cancelling microphone filters out ambient sounds for clearer speech
- Protected hearing: ActiveGard©* technology protects against acoustic shock and sudden sound surges
- Peace of mind: It has a 2-year warranty
- Easy use: Just like a normal telephone, sound is received through one ear, making it an effortless switch
- Sennheiser Communications patented technology
- ** Teflon® is a trademark of Dupont.
Sennheiser CC 530 Corded Headset
The Sennheiser CC 530 ultra noise cancelling corded headset is designed to be used with your desk phone, smart phone, or computer (each requires the correct connector cable). The CC 530 comes with 2 wearing styles - padded over the head and over the ear. It has a rotatable microphone for left or right hand side wear. The ear cushion is a standard size (42mm).
All corded headsets come with a brand specific QD (quick disconnect) connection and require a same brand adapter cable to make them compatible with your phone. These range in price from $26 upwards. Many of these cables look the same but are different inside, so if you’re not 100% sure which you need, give us a call and our staff will gladly check for you.