Jabra BIZ 2300 USB UC Corded Headset
The Jabra BIZ 2300 USB has been designed specifically for the needs of contact centres that use softphones. It has HD quality sound, is durable, comfortable enough to be worn all day and has some great features to keep your staff happy.
If you have some heavy breathers, this headset is perfect for you! The air shock microphone removes that breathing sound that is so off-putting. As you'd expect, the microphone is noise cancelling to eliminate background noise and wideband to give a natural sounding voice. To protect your staff, all Jabra headsets have PeakStop™ protection to immediately reduce any loud noises to a safe level.
The microphone boom arm is 'unbreakable' and spins 360 degrees. The arm is flexible for perfect mic positioning and the headband is adjustable for comfort. The soft foam ear cushions are sized large.
One of the weak spots in any headset is the cable. However Jabra have made the 2300 series with a Kevlar re-inforced cord, so presumably it's also bullet-proof. Please don't test that!
Jabra BIZ 2300 USB UC Duo Corded Headset
The Jabra BIZ 2300 USB has been designed specifically for the needs of contact centres that use softphones. It has HD quality sound, is durable, comfortable enough to be worn all day and has some great features to keep your staff happy.
If you have some heavy breathers, this headset is perfect for you! The air shock microphone removes that breathing sound that is so off-putting. As you'd expect, the microphone is noise cancelling to eliminate background noise and wideband to give a natural sounding voice. To protect your staff, all Jabra headsets have PeakStop™ protection to immediately reduce any loud noises to a safe level.
The microphone boom arm is 'unbreakable' and spins 360 degrees. The arm is flexible for perfect mic positioning and the headband is adjustable for comfort. The soft foam ear cushions are sized large.
One of the weak spots in any headset is the cable. However Jabra have made the 2300 series with a Kevlar re-inforced cord, so presumably it's also bullet-proof. Please don't test that!
Plantronics Blackwire C5210
All-day comfort and universal connectivity
When you need to wear a headset all day, the Blackwire 5210 Series has you covered in the utmost of comfort. Ergonomically designed, it’s comfortable enough to wear all day, on your longest calls. To make it easier for you to work anywhere in the office, it also gives you the freedom to plug into the compatible device of your choice: All models are available with 3.5 mm connectivity and you can choose USB or USB-C.
Outstanding audio quality for better productivity
Today’s workplace can be noisy and filled with distractions. With the Blackwire 5210 Series, you’ll be able to hear and be heard more clearly, enjoy conversation privacy and be more productive. That’s because soft, conforming ear cushions provide passive noise canceling, while a precisely tuned microphone masks nearby conversations
A headset that works the way you do
Adjust the headset to fit the way you work. Dedicated, customizable mute settings allow you to take calls confidently, ensuring you’re always heard. Set the language for voice alerts, and you’re in even greater control of your conversation.
Plantronics/Poly Savi 7210
The Savi 7200 Office series replaces the highly regarded CS500 series. The 7210 variant is the mono (one eared) headband style, designed to work with desk phone ONLY. The 7200s use DECT wireless technology to connect to its base unit (not Bluetooth) for the best possible sound quality and range. It comes with the cable to connect to 99% of phones.
Plantronics/Poly Savi 8220 UC
Designed for use with computer only, the Poly Savi 8220-M UC is a duo (2 earcups) DECT wireless headset which comes with a charge stand and a standard USB dongle to establish a cable free connection. The earcups have ACTIVE Noise Cancelling. It's great for use with softphones, for webinars and online meetings as well as dictation and listening to audio files.
This is NOT a Bluetooth headset. It uses DECT 6.0 which gives you the best sound quality and range. You cannot connect this model to a mobile and it must always be used in conjunction with the USB dongle.
This variant is not 'optimised' or 'certified' for use with Skype for Business or MS Teams (though it will work with both). Look for the -M version of this headset if you plan to use with those applications.
Plantronics/Poly Savi 8240
The new Plantronics Savi 8240 Office is their newest all-in-one headset that works with your office phone, your computer and your mobile phone too. It will replace the W740 model and has many of the same features (it looks almost identical)
The 8200 series are designed to work with desk phone, computer and mobile phone and it's simple to switch between devices. Do note however that the 'mobile phone' aspect is only in the office as the Bluetooth connection is from the base unit of the headset to your mobile. This means you'll just leave your mobile on the desk so it remains paired to the base.
As with all wireless headsets you will need an accessory to answer calls from the desk phone when out of reach. We know, it seems crazy that even such a sophisticated headset as this can't perform this apparently simple task but there are so many different phones all with different requirements that this functionality just can't be built into the headset. We call it a RAD (remote answering device). It could be a standard handset lifter or a special 'electronic hook switch' (EHS) cable that runs from the base unit to the telephone - it all depends on which make and model phone you have. If your phone has a USB headset port you may not need this but at time of writing, those phones are as rare as hens' teeth and you could have a different ANC headset for that anyway. NB if you already have a Plantronics headset and you are just replacing it, you may not know you have an 'EHS' have a look at the set up. If you have a Poly/Plantronics lifter and your phone is not changing, this headset will work with it.
Poly Plantronics Blackwire C5220
The Blackwire C5220 headset fits your busy workday. Easy to use, its USB and 3.5mm connectivity lets you work on a variety of devices. And it’s comfortable enough to wear all day, with high quality audio for VoIP softphone calls or listening to music. When colleagues are around, the headset masks out nearby talking for greater focus. When you’re on a call, Dynamic Mute Alert senses and alerts you when you try to talk when muted. You can also customize voice alerts to your language of preference. Combine that with Plantronics Manager Pro subscription-based software-as-a-service that is sold separately and you’ll have support that offers greater IT insights, helps you troubleshoot and allows you to simplify headset adoption.
Poly/Plantronics Savi W7220
The Savi 7200 Office series replaces the highly regarded CS500 series. The 7220 variant is the duo (two-eared) headband style, designed to work with desk phone ONLY. The 7200s use DECT wireless technology to connect to its base unit (not Bluetooth) for the best possible sound quality and range. It comes with the cable to connect to 99% of phones.
Sennheiser CC 515
Sennheiser CC515 IP Over the Head Monaural Wideband Headset
The Sennheiser CC 515 IP is an extremely robust monaural headset with extra large ear cap for enhanced fit and comfort. Ready to maximise work performance. This wideband headset delivers a more nuanced soundscape where voice transmission is perceived as warmer and more natural. Use CC 515 IP for VoIP communication via softphones on PCs / MacBooks and IP desk phones.Features:
- Extra comfort: A generously padded headband and extra large ear cap distribute pressure evenly for longer-lasting comfort
- HD voice clarity: The CC 515 IP wideband headset delivers natural high-definition sound for superior voice clarity, accented speaker recognition, and reduced echo
- Precision positioning: 300° adjustable microphone boom for personalised microphone placement, with Teflon®** washer for optimal stability and durability
- Optimum clarity: An ultra noise-cancelling microphone filters out ambient sounds for clearer speech
- Protected hearing: ActiveGard©* technology protects against acoustic shock and sudden sound surges
- Peace of mind: It has a 2-year warranty
- Easy use: Just like a normal telephone, sound is received through one ear, making it an effortless switch
- Sennheiser Communications patented technology
- ** Teflon® is a trademark of Dupont.
Sennheiser CC 530 Corded Headset
The Sennheiser CC 530 ultra noise cancelling corded headset is designed to be used with your desk phone, smart phone, or computer (each requires the correct connector cable). The CC 530 comes with 2 wearing styles - padded over the head and over the ear. It has a rotatable microphone for left or right hand side wear. The ear cushion is a standard size (42mm).
All corded headsets come with a brand specific QD (quick disconnect) connection and require a same brand adapter cable to make them compatible with your phone. These range in price from $26 upwards. Many of these cables look the same but are different inside, so if you’re not 100% sure which you need, give us a call and our staff will gladly check for you.
Sennheiser CC 550 Corded Headset
The Sennheiser CC 550 IP top-of-the-line headset offers precision sound to both ears for optimal understanding.
The highly durable construction is suited to all office and professional communication tasks.
This wideband headset delivers a more nuanced soundscape where voice transmission is perceived as warmer and more natural.
Use CC 550 IP for VoIP communication via softphones on PCs / MacBooks and IP desk phones.
Sennheiser CC550
Sennheiser CC550 IP Over the Head Binaural Wideband Headset
The Sennheiser CC 550 IP top-of-the-line headset offers precision sound to both ears for optimal understanding. The highly durable construction is suited to all office and professional communication tasks. This wideband headset delivers a more nuanced soundscape where voice transmission is perceived as warmer and more natural. Use CC 550 IP for VoIP communication via softphones on PCs / MacBooks and IP desk phones.Features:
- Boosted productivity: The binaural headset blocks background noise, allowing total concentration for increased productivity
- Superior fit: Independently adjustable dual-padded headband and ball-mounted speakers ensure a perfect fit
- HD voice clarity: The CC 550 IP wideband headset delivers natural high-definition sound for superior voice clarity, accented speaker recognition, and reduced echo
- Precision positioning: 300° adjustable microphone boom for personalised mic placement, with Teflon®** washer for optimal stability and durability
- Optimum clarity: An ultra noise-cancelling microphone filters out ambient sounds for clearer speech
- Protected hearing: ActiveGard©* technology protects against acoustic shock and sudden sound surges
- Extra comfort: Generous headband padding and extra large ear pads evenly distribute pressure for longer
- Peace of mind: It has a 2-year warranty
- Sennheiser Communications patented technology
- ** Teflon® is a trademark of Dupont.
Sennheiser DW Office ML DW10ML
This version of the Sennheiser DW Office is suitable for all softphones and also certified for use with Skype for Business, Lync and compatible with Teams. Call control from the headset is soft phone dependent, if this is a feature you require contact us or your softphone provider to check compatibility
Designed for Sennheiser wireless headsets, the HSL10 handset lifter connects under your phone’s hand piece like a robotic cradle. When the phone rings, your headset will beep in your ear. You simply hit the button on the side of your headset and this sends a signal to the robotic cradle to lift the hand piece up. This then accepts the call and you start to talk through the headset. To hang-up, you simply hit the button on your headset again and the cradle puts the hand piece back. In this way you can answer and hang up on calls away from your desk when using a wireless headset. The Sennheiser model is unique amongst lifters in that it can be programmed to recognise 2 different ring tones. What does this mean? Well if your phone has one tone for internal and one for external calls, even when your phone display is out of sight you can be sure you’re answering with the appropriate greeting (top tip – this is never ‘yeah whaddyawant’). Remember, however, that the lifter will not let you perform any other phone function like transfer or conference. It purely provides a convenient way to take calls from anywhere in the office without having to return to your desk. Some modern phones require a different solution called an Electronic Hook Switch or 'EHS'. If you're not sure what kind of lifter your phone needs, give us a call, we're here to help!
Sennheiser IMPACT D10
The Sennheiser D10 Phone Wireless Headset (aka the D10PH) is a mono-aural (on one ear) wireless headset, designed for use with a desk phone only. It comes with both headband and ear-hook styles and has similar specs to the outstanding DW Office (DW10). You will see several D10 models on our website that, at quick glance, all look the same - so it's important to note that this particular model works with your desk phone only, while the D10 USB connects to your computer only.
Sennheiser IMPACT DW Office USB ML Wireless Headset
This version of the Sennheiser DW Office is suitable for all softphones and also certified for use with Skype for Business, Lync and compatible with Teams. Call control from the headset is soft phone dependent, if this is a feature you require contact us or your softphone provider to check compatibility
The Sennheiser DW Office USB Wireless Headset (aka the DW10USB) is the best quality headset you can get to work with your computer (only) PC that has multiple wearing styles. It comes with an earhook and headband in the box and an ultra-stylish base unit. In the words of Tina Turner, the latest Sennheiser DW OfficeUSB Wireless Headset is ‘simply the best’; if you believe that quality is king, this is the headset for you. You will see several DW Office models on our website that all look the same - it's important to note that this particular model works with your computer only, whilst the original DW Office connects to both your desk phone AND your computer.
As a company we’re proud to be able to offer the full DW range to our clients and we challenge anyone to find a better headset range. Plantronics had dominated the market for such a long time but you can certainly argue that with the DW range, Sennheiser is the new heavyweight champion of the wireless headset world. The headphone and microphone gurus at Sennheiser have used their 60 years of audio experience and R&D to create headset perfection. As we always say, the golden rule of headsets is to buy the best you can afford and, we hope your boss has given you the ok to buy any model in the new DW range.
Sennheiser IMPACT DW Pro 2 ML Wireless Headset
This version of the Sennheiser DW Pro 2 is suitable for all softphones and also certified for use with Skype for Business, Lync and compatible with Teams. Call control from the headset is soft phone dependent, if this is a feature you require contact us or your softphone provider to check compatibility.
Why settle for the rest why you can have the best? The Sennheiser DW Pro 2 is part of the flagship DW range, and distils all of Sennheiser’s considerable knowledge into 1 superb piece of hardware. It takes the DW Office to the next level, offering even more rugged build quality and ultra-noise cancelling. If you’re happy to do without these extra features, opt for the still excellent DW Office and save yourself a few dollars. But if you want a headset without compromise, the DW Pro 2 is the answer.
If you’re looking to answer calls away from your desk you'll need an HSL10 handset lifter or an Electronic Hook Switch depending on the phone you have (call our staff for assistance). The HSL10 fits on your telephone base and lifts the hand piece up or down when you push a button on your headset, letting you answer and hang up on calls from anywhere in the office. A handset lifter for this headset is available separately, or as a great value pack.
The Sennheiser DW Pro 2 wireless headset is identical to the DW Pro 1, except it is binaural (2 ear cups), making it ideal for heavy phone use. Like the DW Pro 1, this really is a headset without compare. As far as binaural models at this level the latest SAVI 720 is very good also. If both these are beyond your budget then look at the Jabra Pro 9450 or 9450 Duo. We always recommend you buy the best you can afford, and if your budget stretches to the DW Pro 2, you can rest assured that you really are getting the best.
Sennheiser IMPACT SC 660 USB ANC Corded Headset
The Sennheiser SC 660 USB ANC Corded Headset is Sennheiser's USB premium USB corded headset with Active Noise Cancelling and Ultra Noise Cancelling microphone . Its designed to be used with your computer only - no further cables are required as this headset has a direct connect USB end. It is perfect for dictation programmes, webinars, video conferencing, listening to audio / video etc and obviously perfect for noisy offices. If you have a modern phone with a USB connection for a headset port then you can use this with your phone but ONLY if the headset port is USB.
The Century series are Sennheiser's absolute best headsets - they've put their 70 years of expertise to good use on this one. Its really is the best sound you can get in a corded headset, with HD voice clarity, an ULTRA noise cancelling microphone but still lightweight and comfortable enough to wear all day.
Modern collaborative office environments are becoming increasingly noisy and challenging our ability to concentrate. Active Noise Cancelling is essentially technology which 'hears' the noise around you and sends out tiny signals that you can't actually hear, to counter-act them. That's the simplified explanation, anyway - what it means for you is that you can get your work done in peace. If you need to keep an ear out on your colleagues, you can turn this function off.
The ultra noise cancelling microphone means that the person you're speaking to won't hear anything but your dulcet tones. Great for dictation in a noisy office as Dragon (or other) won't get confused with the background noises - so this will minimise the error rate. Most of our headset team wear ultra noise cancelling headsets (albeit wireless) so call and ask for a little over the phone demo of just how much noise it blocks out.